Order custom matches at least a month before your event and plan backward from the day they must be in hand. Get Custom Matches sends a free mockup within 24 hours and produces matchboxes, matchbooks and long matches in about 2 weeks after approval, so the time you leave for decisions, shipping and setup decides whether your matches arrive calmly.

- Free mockup within 24 hours of your request
- Standard turnaround about 2 weeks after approval
- Faster turnaround available with express shipping
- Minimum order of 12, pay nothing until you approve
When should you order custom matches for an event?
Order custom matches as soon as the event date and your artwork are settled, and no later than about a month before you need them in hand. Get Custom Matches returns a free mockup within 24 hours and standard production takes about 2 weeks, but approval rounds, shipping and setup at the venue all sit on top of that. Starting early turns every one of those steps into a calm decision instead of a scramble.
The trick is to plan backward. Pick the day the matchboxes, matchbooks or long matches must be on the table, the shelf or the guest-room tray, then subtract delivery, production and proofing. Whatever date you land on is the latest moment to send artwork, and the real target should sit a little before it.
Buyers who start from the order date instead of the event date tend to forget the in-between work: gathering a final logo, agreeing on wording with a partner or client, and confirming the shipping address for a venue that may not accept deliveries every day. Those small tasks are where most match timelines slip.
What does the custom match timeline look like from quote to delivery?
A custom match order moves through five stages, and each one has a clear owner. Knowing who is waiting on whom is the easiest way to keep the schedule honest.
- Quote request. You send the style, rough quantity, artwork and the date you need the matches. The quote form takes a few minutes.
- Free mockup. Get Custom Matches sends a digital mockup within 24 hours, showing your logo on the matchbox drawer, matchbook cover or long match box.
- Revisions and approval. Revisions are unlimited and free, and you pay nothing until you approve the design. This stage is the one you control most.
- Production. Standard turnaround is about 2 weeks after approval, with faster turnaround available through express shipping.
- Delivery and setup. Matches arrive at your door or the venue, ready to be unpacked, counted and placed.
The how it works page walks through the same steps from the order side. For timeline purposes, treat stage three as the variable: a single decision maker can approve the same day, while a committee, a wedding couple and two families, or a corporate brand team can take a week to agree on a font.

How do you plan a custom match order backward from the event date?
Planning backward means writing the event date at the bottom of the page and working up. A simple schedule for custom matches looks like the table below; adjust each row to how quickly your own team makes decisions.
| Step | Plan it for | Who acts |
|---|---|---|
| Matches in place at the venue | Event day, or the day before | You or your planner |
| Delivery received and counted | Several days before the event | You |
| Production finished and shipped | About 2 weeks after approval | Get Custom Matches |
| Final mockup approved | As early as your decision makers allow | You |
| First mockup received | Within 24 hours of the request | Get Custom Matches |
| Artwork and quote request sent | A month or more before the event | You |
The buffer between delivery and the event is the line most people cut first and regret most. A few spare days let you open the cartons, check the print, and decide whether the match jars on the bar need topping up from a second carton. They also absorb an ordinary shipping delay without anyone noticing.
Does the match style change how long an order takes?
The match style rarely changes production time much, but it does change how long you spend deciding. Matchboxes, matchbooks, long matches, cigar matches and match jars all follow the same mockup and approval flow at Get Custom Matches, so the real difference is how many choices each style asks you to make.
- Matchboxes offer a sleeve and a drawer, so you may be approving two artwork areas and choosing between foil and full-color printing.
- Matchbooks have a front cover, back cover and inside flap, which invites extra copy such as an address or a date.
- Long matches are usually a simpler brand-led box, which makes them quick to approve.
- Colored-tip matches add a tip color decision that should be agreed alongside the print colors.
- Match jars involve a label and a striker, so plan an extra look at the striker placement.
If you are torn between two formats, settle that question before you request a quote. The match jars vs. matchboxes comparison can shorten that debate considerably.
What slows down a custom match order, and how do you avoid it?
Most delays on custom matches come from the buyer side, not the press, and almost all of them are avoidable with a little preparation before the quote request goes in.
- Unfinished artwork. A logo still being redesigned stalls the mockup. Send the best current version and say a final file is coming.
- Too many approvers. Name one person who signs off, and gather everyone else’s feedback before the first mockup returns.
- Late wording changes. Dates, names and taglines added after approval restart the clock. Agree on all text up front.
- Undecided finish. Foil stamping versus full-color printing is a quick choice once you see both, so ask for both in the first mockup if you are unsure.
- Venue delivery rules. Hotels, galleries and event spaces often limit receiving days. Ship to your own address if the venue is uncertain.
A useful habit is to keep every decision in one email thread with Get Custom Matches. That keeps revisions in order and makes it obvious which mockup was the approved one.
Can you still get custom matches on a tight deadline?
Custom matches can often still arrive in time for a close event if you move quickly on your side of the process. Get Custom Matches offers faster turnaround through express shipping, and the free mockup within 24 hours means the clock starts almost immediately after you ask. The deciding factor is usually how fast you approve.
To compress the schedule, request the quote with a ready logo file, a single chosen style and a fixed quantity. Approve the first mockup if it is right rather than exploring alternatives, and tell the team your in-hand date in the very first message so they can say honestly whether it is realistic. Simple one-color designs on a standard matchbox or matchbook are easier to turn around than a mix of several styles with different artwork.
When a date truly cannot move, keep a fallback in mind: a smaller first run for the event itself, with a larger reorder of the same approved artwork afterward for everyday use. The minimum of 12 makes that split practical.
How should different businesses time their custom match orders?
The right lead time for custom matches depends on whether the order is tied to a single date or to ongoing use. Event buyers plan backward from one day; venues and brands plan around stock levels and seasons.
Weddings and private events
Couples should finalize names and the date before ordering, since those details are printed. Ordering once invitations are settled keeps the wording consistent. The weddings and events page covers favor-style options.
Restaurants, bars and hotels
House matches are a reorder item, so the timeline is about never running out. Reorder while a reserve remains and before your busiest season. See the restaurants and bars and hotels and hospitality pages.
Candle and retail brands
Matches packed with candles or sold beside them should land before the packing or merchandising date, not the launch date. Build the match order into the same calendar as your candle production. The candle and fragrance brands page has more detail.
Openings and corporate gifts
A grand opening or a client gift program has a fixed date and often several approvers, so start earlier than you think. The grand openings page and corporate gifting page show what to plan.
What should you send with your quote request to keep the timeline on track?
A complete quote request is the single biggest time saver on a custom match order, because it lets Get Custom Matches return an accurate mockup on the first pass. Include these items in your first message:
- The match style or styles you want, such as matchboxes, matchbooks or long matches.
- An approximate quantity per style, starting from the minimum of 12.
- Your logo in the best file you have, plus any wording, dates or names to print.
- Preferred colors or finish, including whether you want foil stamping.
- The date the matches must be in hand and the delivery address.
With those details in place, the 24-hour mockup is far more likely to be the one you approve. Ready to start? Request a custom quote with your event date, and plan the rest of your schedule from there. For a step-by-step view of placing the order itself, read how to order custom matches for your brand.
Frequently asked questions
How far ahead should I order custom matches for a wedding?
Custom matches for a wedding are best ordered once the names, date and design are final, ideally at least a month before the celebration. Get Custom Matches sends a free mockup within 24 hours and standard production takes about 2 weeks, so the extra time covers approval by both partners, shipping and a few spare days to unpack the favors before setup.
Which step of a custom match order takes the longest?
Custom match orders usually spend the most time in the approval step, not in production. Production runs about 2 weeks once a design is approved, and the first mockup arrives within 24 hours, but agreeing on fonts, wording and finish among several people can stretch on. Naming one person to give final sign-off is the simplest way to keep that step short.
Does choosing foil stamping add time to a custom match order?
Custom matches with foil stamping follow the same mockup, approval and production steps as full-color printed matches at Get Custom Matches. The time that sometimes gets added is decision time, because buyers compare finishes. Asking to see both foil and full-color versions in the first mockup lets you choose quickly and keeps the overall schedule on track.
Can I approve a custom match mockup the same day I receive it?
Custom match mockups can be approved the same day they arrive, and quick approvals are the easiest way to shorten the overall timeline. Get Custom Matches returns the first mockup within 24 hours, and production of about 2 weeks begins after your approval. Check spelling, dates and colors carefully before you sign off, since changes after approval restart the process.
What happens to the timeline if I change wording after approving my matches?
Custom matches with wording changed after approval need a fresh mockup and a new approval, which moves the production start date later. Get Custom Matches offers unlimited free revisions, so changes are always possible, but each one costs calendar time. Settling every name, date and tagline before the first mockup is the surest way to protect a fixed event date.
Should custom matches be shipped to the venue or to my own address?
Custom matches are often safest shipped to your own address, then carried to the venue, because many hotels, galleries and event spaces restrict which days they accept deliveries. If the venue confirms it can receive and store cartons, direct shipping saves a trip. Either way, Get Custom Matches recommends leaving several days between delivery and the event.
Can I order matches for an event and everyday use at the same time?
Custom matches for an event and for everyday use can be ordered together or split into two runs. A combined order works when the artwork is the same; a split makes sense when event matches carry a date or names. Get Custom Matches keeps approved artwork on file, so the everyday run can follow later without restarting the design work.
When should a restaurant reorder its house matchbooks?
Custom matchbooks for a restaurant should be reordered while a comfortable reserve is still on hand, not when the last carton is opened. Production takes about 2 weeks after approval, plus shipping, so plan the reorder ahead of your busiest stretch. Get Custom Matches keeps your approved design on file, which makes a repeat order quick to confirm.
Do match jars take longer to plan than matchboxes?
Custom match jars and matchboxes follow the same mockup and production flow at Get Custom Matches, so neither style is inherently slower to produce. Match jars can take slightly longer to plan because the label and striker placement both need review. Deciding on the jar shape and label artwork before requesting a quote keeps the planning time close to a matchbox order.
How do I tell Get Custom Matches about a fixed event date?
Custom match orders tied to a fixed date go most smoothly when the in-hand date appears in the very first quote request. Get Custom Matches can then say honestly whether standard turnaround of about 2 weeks fits or whether faster turnaround through express shipping is needed. Include the delivery address too, so shipping time is part of the plan from the start.
Can a candle brand time custom matches to arrive with a product launch?
Custom matches for a candle launch should arrive before the packing or merchandising date, not on launch day itself. Build the match order into the same production calendar as the candles, allowing for the 24-hour mockup, approval and about 2 weeks of production. Get Custom Matches can print matching artwork so the matches and candle labels feel like one product.
Get a free mockup for your matches
Send your logo or idea and the quantity you have in mind. Get Custom Matches returns a free mockup within 24 hours, you approve the design before anything is produced, and standard turnaround is about two weeks with faster options available. Get a custom quote.